Frequently Asked Questions

FAQ’s for Leaders

1
Content Ownership:
Leaders maintain ownership of their content. We maintain chat session transcripts and screen sharing recordings, and make them available for Leaders to download. By using our platform, Leader grants Markets Chat distribution and marketing rights.
2
Vendor Marketing of Additional Products:
If the room Leader also sells other trading-related products or services, they will be permitted to highlight them in their room. Soon, you’ll be able to sell them via your own E-commerce store provided by our platform.
3
Schedule:
It’s your room, so you decide the amount of time you devote to it. We require clear expectations be set upfront for followers, so you will fill out a calendar and list the hours that you will be broadcasting. This is categorized as “best-effort”, so no penalty for a sick day.
4
Taxes on your Earnings:
For US Citizens, we send you a W-9 when you reach the annual threshold of $500, and then annually send a 1099-MISC. For non-US Citizens, we send you a W8-BEN which you will need to return to us before we are able to process your first payout.
5
Emailing your Followers:
You can remain in contact with your Followers using our platform or your own. For instance, you could send daily or weekly emails to them. You’ll receive an email list of your Followers; their email addresses will be proxied through Markets Chat (example: [email protected]). This allows us to protect their original email address and honor unsubscribe requests, as we promise to our customers.
6
Pricing your Room(s):
You can have more than one room (with different focuses). The room can be paid, or free. If you elect for paid, the range is from $29/mo to $99/mo, priced per Follower, per month. We payout to Leaders once a month via ACH or wire, for free.
question

FAQ’s for Followers

1
Refunds:
No questions asked refunds, period.
2
Content:
Rooms are well moderated. No rude behavior, no scrolling through 100 junk messages to find the good stuff.
3
Recordings:
Shared video is always recorded and available to room Followers. The chat sessions are also maintained, ready for you to catch-up whenever you wish.
4
Privacy and Protection:
We do not provide your name or email address to Leaders. We also have Identity Verification and Broker Statement Verification programs to protect you.
5
Pricing:
$14.99/mo which gives you access to all the free rooms. For paid rooms, we will credit your $14.99 towards any paid room, so you don’t have to pay twice.